EMERGENCIES HAPPEN!!! I 100% UNDERSTAND AND WILL WORK WITH YOU. HOWEVER, TO PREVENT LOSS FOR BOTH YOU AND HUMBLE HAIR, PLEASE ADHERE TO THE POLICY AS IT IS STRICTLY ENFORCED.
!!! ALL DEPOSITS ARE NON-REFUNDABLE AND CHANGEABLE ACCORDING TO THE POLICY BELOW!!!
7 DAYS PRIOR
Highly and respectfully recommended. If you were charged a deposit, you may transfer your deposit to an appointment within 2 weeks. If there is no availability, 3 weeks is acceptable. Otherwise, the deposit would be non refundable/transferable.
3-6 DAYS PRIOR
You may cancel your appointment and reschedule within 2 weeks. If there is no availability, your deposit cannot be transferred to a later date. The deposit will not be refunded. No additional fees.
1-2 DAYS PRIOR
Cancelling within 1-2 days of your appointment makes it hard to fill the space that you (most likely) filled a month in advance. In this case, your deposit will be non refundable/transferable and a cancellation fee of $20 will be AUTOMATICALLY CHARGED.
SAME DAY CANCEL
Thank you for calling to inform that you will not be able to make your appointment, rather than no call/no show; however, this option still makes it nearly impossible to recover the void in my day. Cancelling on the same day results in losing your deposit as well as an AUTOMATIC CHARGE of $30.
NO CALL/ NO SHOWS
Not cool! Imagine showing up to work and they tell you that you're off today with no pay, leave time, etc... That's sorta what it feels like! You will be AUTOMATICALLY CHARGED a $70 fee for your inconsideration.